Register Your IQOS Device Guide
IQOS Process to register my IQOS device
In case you purchased your device on IQOS.com, your device will be automatically registered.
If you purchased your device at one of our distributors, you can register yourself and your device as a new customer with the IQOS database on iqos.com or by asking for support from our customer care by calling the free number 0800 1515.
Please use the same e-mail address for registration that you used when you made the purchase.
Registration only takes a few minutes. Simply visit the page here: al.iqos.com/en/registration and follow the step-by-step instructions (please have your IQOS device number and mobile phone number ready)