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Create your personal experience with the IQOS app.

Introducing IQOS app

Download PC app
An IQOS that suits you
It's your personal IQOS device. With a few clicks, adapt it to your needs for a better experience.
Keep your IQOS device up to date
You will get the optimal performance from your IQOS when the firmware inside is upgraded.
With you every step of the way
Benefit from assistance carefully designed to support you along the way.
IQOS app features
Our app allows you to stay connected to your IQOS device, on whichever platform you prefer. See below the features available on each device and app.
IQOS ILUMA
Customize your experience
Android
PC
MAC
Upgrade your firmware
Android
PC
MAC
Advanced Features
Android
PC
MAC
Lock/unlock device
Android
PC
MAC
Auto-diagnostic tool
Android
PC
MAC
Monitoring consumption
Battery Status
Locate the device
Notifications
Frequently Asked Questions
Advice and instructions

Perfect companion

How to get started?
Get the app
Access the right app for your device.
iqos app
Log in
Login to your IQOS account in a few easy steps.
Pair your IQOS device
Discover the features of IQOS app.

Download The IQOS App

Android app
Download this app to stay connected with IQOS via your Android device.
PC app
Download the app on your PC to be one mouse-click to have access to many exciting features.
Download the PC app
MAC app
Connect your IQOS device with your MAC computer with USB cable and get access to all the additional features.
Download MAC app

Frequently asked questions

More to discover with Services & Privileges
Care you can count on.

Privileges to inspire you.​
iqos
Care you can count on
Access our personal coaches for support on how to get the best use from your IQOS. ​
Loyalty rewards
Earn points for member offers, device upgrades and exciting benefits.
Peace of mind
Accidental damage cover, rapid replacement and international assistance.