How can I change or cancel my IQOS order?

Support FAQ Orders and Commercial Information How can I change or cancel my IQOS order?
Support FAQ Orders and Commercial Information How can I change or cancel my IQOS order?

In case you need to cancel or change your placed order please contact our customer care team though the free of charge number 0800 1515. Or you can contact the Virtual assistants that you can find on iqos.com homepage on the right bottom chat.

This product is not risk-free and delivers nicotine, which is addictive. For adult use only.​