IQOS used for less time than expected or only for a few times

Your IQOS device is designed to provide you experiences that each have up to 6 mins and/or 14 puffs whichever comes first. You can follow these steps to make sure you are fulling enjoying your experience with IQOS: 

• Let the device heat up for 20 second in order to allow for aerosol creation. 
• Ensure that there are Intervals (time) between puffs. 
• Leave time between puffs allows the Holder to properly heat the tobacco and generate aerosol. 
• check whether the consumable was not accidentally used twice

A good cleaning of the device always help to get the best out of your IQOS experience: check our how to videos on the get support page to learn more.