Easy-to-use, all-in-one device.
- Discover IQOS
What is IQOS?
- Backed by science
Discover the science behind IQOS
- Together. Forward.
We move forward. We IQOS.
Easy-to-use, all-in-one device.
- IQOS ILUMA PRIME
The most advanced device, with the most sophisticated design.
- IQOS ILUMA
The device with a classic, intuitive and elegant design.
- IQOS ILUMA ONE
All in one device. Simple and practical.
- lil SOLID Ez
Buy the devices
- Accessories
Buy accessories for lil SOLID Ez
- Discover IQOS
What is IQOS?
- Backed by science
Discover the science behind IQOS
- Together. Forward.
We move forward. We IQOS.
IQOS used for less time than expected or only for a few times
IQOS Troubleshooting and Common Issues.
Your IQOS device is designed to provide you experiences that each have up to 6 mins and/or 14 puffs whichever comes first. You can follow these steps to make sure you are fulling enjoying your experience with IQOS:
- Let the device heat up for 20 second in order to allow for aerosol creation.
- Ensure that there are Intervals (time) between puffs.
- Leave time between puffs allows the Holder to properly heat the tobacco and generate aerosol.
- check whether the consumable was not accidentally used twice
A good cleaning of the device always help to get the best out of your IQOS experience: check our how to videos on the get support page to learn more.