I thjeshtë në përdorim, gjithçka në një pajisje.
Çfarë është IQOS?
Zbuloni shkencën pas IQOS
Ne ecim përpara. Ne IQOS.
I thjeshtë në përdorim, gjithçka në një pajisje.
Pajisja më e avancuar, me dizajnin më të sofistikuar.
Pajisja me dizajnin klasik, intuitive dhe elegante.
Gjithçka në një pajisje. E thjeshtë dhe praktike.
Bli pajisjen
Bli aksesorë për pajisjen lil SOLID Ez
Çfarë është IQOS?
Zbuloni shkencën pas IQOS
Ne ecim përpara. Ne IQOS.
Services, availability of IQOS equipment and components, response and delivery times may vary from country to country. This service will not affect your legal rights or the replacement of your IQOS in the country where you bought in. If a part of your device is exchanged, any new part becomes your property and the replaced part becomes the property of the entity making the exchange. Problems with IQOS devices are defined in terms of material or workmanship, when used as set out in the IQOS user guide.
Even products of the highest quality can sometimes stop working, and we know how annoying it is when you can't use your IQOS.
Do you want to make a claim?
It's easy and quick, just contact our Customer Care service available Monday to Saturday from 9 a.m. to 9 p.m. and Sunday from 10 a.m. to 6 p.m. and we will help troubleshooting any problems with your device.
If you didn't buy your device on our website, please have your proof of purchase ready. In the absence of the proof of purchase, the company reserves the right to voluntarily apply the replacemet duration starting from the manufacturing date of the IQOS device components in question based on its own records.