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IQOS Test Drive.
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Welcome to IQOS Care

Find a solution

Find a solution

We are here to help solve problems you are having with your IQOS 2.4 PLUS.

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First steps with IQOS 2.4 PLUS

First steps with IQOS 2.4 PLUS

Using IQOS is easy. Learn how to use, clean, and charge your IQOS 2.4 PLUS, and find quick tips.

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IQOS CARE PLUS

IQOS CARE PLUS

IQOS CARE PLUS is a service package for you to enjoy tailored support, coverage, and other additional benefits. It's time to enhance your IQOS experience.

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Additional Support