A quick step-by-step guide:
To begin your heated tobacco experience switching from cigarettes to IQOS, follow these simple steps.
1. Check if your IQOS 3 Pocket Charger is turned on by pressing the charger button for 1 second. Lights are showing on your charger? You are ready to go. If not turn on the IQOS 3 Pocket Charger by holding down the charger button for 4 seconds or charge your device with the IQOS official cable and AC Power Adaptor.
2. Open the IQOS 3 Pocket Charger door, insert the holder into the charger, and close the door.
3. Wait for the small light at the top to flash. This means your IQOS 3 Holder is charging.
4. Take the holder out of the charger and gently insert the HEETS tobacco stick into the IQOS 3 Holder. (Remember not to twist the HEETS tobacco stick)
5. Press and hold the IQOS 3 Holder button. After one vibration, the holder light will pulse slowly. After two vibrations, the light will stay solid white. That means your IQOS is ready to use.
6. When the holder light fades out, your IQOS time has finished. But don’t worry! Just remove the used HEETS tobacco stick and recharge your IQOS 3 Holder.

Returning customer sign in

New customer sign up

IQOS 2.4 Plus Leather Pouch